Frequently Asked Questions

Individual Walks: Choose from 30 or 60-minute sessions for personalized attention and care.

Group Walks: Our group walks provide socialization opportunities in a fun and safe environment.

Scheduling is simple and convenient! You can book services via our Mobile App or Online Portal.  Download our app and schedule walks or pet sitting with just a few taps, or access our online portal from any device to manage your bookings.

Absolutely! We provide detailed reports through our mobile app or online portal. You'll receive real-time updates, including photos and notes about your pet's activities and behavior.

Payments can be made securely through our mobile app or online portal. We offer flexible billing and pre-paid package options to ensure a seamless experience.

Yes, all our team members are thoroughly screened, background-checked, and trained to provide the best care for your pets. You can rest assured that your furry family member is in safe and loving hands.

We understand that plans can change. Simply use our mobile app or online portal to cancel or reschedule your booking. Please refer to our cancellation policy for any applicable fees.

Our priority is the safety and well-being of your pets. We walk dogs in most weather conditions but will adjust schedules in cases of extreme weather to ensure your pet's  and the walker's safety.

Yes, of course! We actually require an initial meet-and-greet to ensure compatibility between your pet and our caregiver.

Safety is our top priority. Our group walks are carefully managed with a small number of compatible dogs, and our walkers are trained to handle group dynamics effectively.